FREQUENTLY ASKED QUESTIONS
You can find answers to some of our most frequently asked questions below.
WHERE ARE YOU LOCATED?
Cherry Creek Salon is located inside of Indie Salons at 44 Cook St. Ste. 200, Studio #27, Denver, CO 80206. Once you enter the building you will take the elevator up to the second floor where you will find Indie Salons at Suite 200. Once you enter Suite 200 you will take a left to find Cherry Creek Salon at Studio #27 in the South West corner of the building.
WHERE CAN I PARK?
STREET PARKING: Street parking is free for 2 hours. You will find the entrance on the West side of the building at the top of the stairs at 44 Cook St (1st Avenue Plaza at Cherry Creek) . Once you enter the building you will take the elevator up to the second floor.
UNDERGROUND PARKING: You will find the underground parking garage on the South side of the building on E. Ellsworth Ave. Enter the 44 Cook St. (1st Avenue Plaza at Cherry Creek) garage. Underground parking is free for all clients on P1 and P2 in the designated "Visitor" parking spaces. You are also allowed to park in the "Reserved" spaces, as long as they are not reserved for a specific business. The garage is monitored by security. Once you enter the building you will take the elevator up to the second floor.
ARE YOU ACCEPTING WALK-INS?
No, we do not accept walk-ins.
Cherry Creek Salon welcomes clients by appointment only.
HOW DO I GET ON YOUR WAITLIST?
If you would like to be added to our waiting list follow the steps below:
-Click "BOOK NOW" anywhere on our website.
-Check the box next to the service(s) that you would like to receive.
-At the bottom of the page you will see "Don't see your preferred date or time? Join Waitlist"
-Click "Join Waitlist".
-Fill out all of the required fields, then, click "Join Waitlist".
-We will add your information to our waitlist and reach out to you directly if anything opens up within your desired time frame. .
HOW CAN I CONTACT MY STYLIST?
Call or text (303) 900-5669 for all salon service inquiries.
Text (303) 900-5669 for a complimentary, virtual color consultation.
We respond to all client communications during normal business hours.
All of our appointments include a consultation.
HOW ARE YOUR APPOINTMENTS SET UP?
All of our appointments include a consultation, the service, and time for stylists to sanitize between appointments.
The first ten minutes of the appointment is reserved for the consultation, shampoo and/or the grace period.
The last ten minutes of the appointment is reserved for the stylist to properly sanitize between appointments.
All of the time in between is reserved for your service.
WHEN ARE YOU OPEN?
Cherry Creek Barbershop is open Monday-Friday by appointment only.
All of our scheduling is done online, where you can view our current availability, detailed service menu, and schedule appointments up to 90 days in advance.
HOW DO I MAKE ADJUSTMENTS TO MY APPOINTMENT?
You can make adjustments to your appointment, up to 48 hours prior to the start time of your appointment, by clicking on the link in the confirmation text and email sent by Square 72 hours prior to the appointment. If you need to make adjustments to the appointment within 48 hours of the appointment send an text to (303) 900-5669
WHY DO YOU CHARGE A BOOKING FEE?
The booking fee helps to cover overhead costs associated with the hour(s) reserved (e.g. rent, taxes, credit card fees, text and email communications, insurance coverage, supplies used to prepare for the appointment, products, etc.).
WHAT IS AN INDEPENDENT CONTRACTOR?
Independent contractors provide goods or services according to the terms of a contract they have negotiated with an employer. Independent contractors are not employees. A salon may hire a stylist as an independent contractor. Cosmetologists and barbers who choose to work as independent contractors are responsible for paying for their own overhead costs associated with their business, making their own hours, and managing their own appointments.
All of the stylists at Cherry Creek Salon are Independent Contractors.
WHAT PRODUCTS DO YOU CARRY?
All of the products offered at Cherry Creek Salon are Cruelty-Free, with Vegan-Friendly options. We carry Leaf + Flower, K18, Ethica Beauty, Highland Style Co., Hank Skincare, Curl Cult, Hairstory, and Original & Mineral.
WHAT IS THE DIFFERENCE BETWEEN A COSMETOLOGIST AND A BARBER?
The biggest difference is that barbering is strictly focused on hair, whereas cosmetology focuses on hair, skin, nails and more. Barbers can provide straight razor shaves on the face, while Cosmetologists can perform skincare and waxing services. They are both trained in haircutting, hair coloring and proper sanitation.
WHAT IS THE DIFFERENCE BETWEEN HIGHLIGHTS AND A BALAYAGE?
The biggest difference between a balayage and highlights is that a balayage is hand painted onto the hair in strategic patterns to create a natural, sunkissed look; whereas highlights are applied to hair that is sectioned using weaving and slicing techniques before being placed into foils to promote maximum lift, creating a much brighter tone throughout the hair. A Foilyage is a combination of a balayage and highlights.
WHAT IS SALON SCALE?
Cherry Creek Salon uses Salon Scale, a revolutionary salon software that helps to minimize product waste, tracks the exact amount of color being used in real-time, and keeps a record of every color and perm formula. This gives our stylist the ability to perfect your color and/or perm formula at every appointment.
Salon Scale allows the stylist to charge their hourly rate, without the cost of color, foils, gloves, developer, and perm solution being deducted from their hourly commission.
Color & Perm services are $100 per hour, plus the cost of color, perm solution, and supplies used during the service.
WHAT IF I DO NOT WANT TO RECEIVE A SHAMPOO WITH MY HAIRCUT, TREATMENT, COLOR OR PERM SERVICE?
Shampoos are an optional part of the haircut service, as long as you arrive with clean hair that has been washed the same day as your appointment.
You will receive a shampoo with every treatment, color and perm service.
The price remains the same with or without the shampoo.
WHAT IF I DO NOT WANT TO RECEIVE A BLOW DRY STYLE WITH MY HAIRCUT, TREATMENT, COLOR OR PERM SERVICE?
The blow dry style is an optional part of every haircut, treatment, color and perm service.
We encourage our guests to receive a blow dry style with every haircut, treatment and color service.
The price remains the same with or without the blow dry style.
CAN I EXCHANGE THE BLOW DRY STYLE FOR THE EVENT STYLE?
The blow dry style that is included with every haircut, treatment, color and perm service is a complimentary and optional part of each of those services, therefore, the Blow Dry Style is not interchangeable with the Event Style. If you would like to have your hair put up into an updo (e.g. braids, french braids, dutch braids, fishtail braids, plait braids, french twist, messy bun, pigtails, ponytail, victory rolls, etc.) you will need to add the "Event Style" to your appointment.
DO YOU DO KID'S HAIRCUTS?
Yes, we do kid's haircuts (Ages 2-17).
We do not offer special pricing for children.
DO YOU PERFORM WAXING SERVICES?
Cherry Creek Salon does not offer any waxing services.
HOW DID YOU START?
After many years of working in the beauty industry Heather Sherman decided to start her own business as a booth renter in 2016, where she was able to continue building her clientele and lay the foundation for Cherry Creek Barbershop. In 2017 Heather moved into a salon in Cherry Creek North where she was able to open up the first barbershop in Cherry Creek, Cherry Creek Barbershop. Cherry Creek Barbershop flourished for three years. Then, an unexpected turn of events happened in May of 2020 when the Covid-19 pandemic forced salons to close their doors for a little over two months. During this time the owner of the building that Cherry Creek Barbershop was renting space in decided to sell the building to a dispensary. When salons were able to re-open Heather teamed up with local barbershops where she was able to advance her skills, as well as share her knowledge and experience in cosmetology, barbering, sales and marketing. During this time Heather kept the website for Cherry Creek Barbershop active to help attract new clients to the new businesses. It was a great experience to be a part of the start-up process and to watch these businesses grow. But, after every accomplishment Heather would feel the pull to continue building Cherry Creek Barbershop. After some encouragement from co-workers and family members, Heather decided to take the leap again in April of 2021 and moved into a shared suite at Sola Salons. It was at this time that Heather decided to re-open Cherry Creek Barbershop. She also decided to open Cherry Creek Barbershop's sister company, Cherry Creek Salon, to welcome a more diverse client base to match her dual licensing as a cosmetologist and a barber. She moved into a brand new corner office in August of 2022. The new space is located in the heart of Cherry Creek and offers free parking with private bookings in a double studio with large windows overlooking the Cherry Creek Mall and parts of the Rocky Mountains. Heather is in the process of making her dreams come true as she continues to pursue her passion of creating haircut and color transformations for individuals from all walks of life.